We're here to answer any questions you may have. We've also included a list of the most common questions received by our Member Services Team. Please don't be shy. If you have a question that's not listed, just give us a call. We're happy to help!
ACE is the Nation’s premier lifestyle protection membership program. ACE provides assistance to its members during difficult times. In addition, ACE provided useful everyday benefits when things are going just fine. Using our buying power, we’re able to combine popular benefits into one affordable package, saving our members time and money.
With a remarkable lineup of benefits, anyone living in the U.S. ages 18 and over can benefit from ACE Membership. Whether you’re buying ACE for Roadside Protection, Home Deductible Reimbursement, Auto Deductible Reimbursement, ID Theft Solutions, Annual free tax preparation, financial advice, free & discounted legal services, Dental, Vision, & Hearing service savings, and Telemedicine access for $0 visit fee, or any combination of them and more, ACE Membership is sure to provide value to all members.
Yes. You must have auto insurance in place at the time of an accident to be reimbursed for your auto deductible.
Yes. You must have home insurance in place at the time of a loss to be reimbursed for your home deductible.
Yes. Your claim must be approved by your primary insurance company and you must meet your deductible in order for your Home Deductible Reimbursement benefit or Auto Deductible Reimbursement benefit to pay.
Yes. You must submit your claim to your primary insurance company and your claim must be approved in order for your Home Deductible Reimbursement benefit or Auto Deductible Reimbursement benefit to pay.